Communication

Techniques

TEDW

At a Friends of Figma meetup, Zander Whitehurst mentioned this acronym to help form open-ended questions on the spot.

When you use these phrases to begin your questions, it helps you have open-ended conversations with participants and reveals stories and insights.

The letters stand for:

• “Tell me…” or “Talk me through…”
• “Explain…”
• “Describe…”
• “Walk me through…”